How it works
Six steps. One person responsible for all of them.
Medical tourism usually fails on coordination, not on surgery. This is how the booking is assembled, what happens to your money, and who answers when a date moves.
- 01
Search with the numbers visible
Every listing carries the package price, what it includes and excludes, the surgeon's name, how many of these operations they have done, the accrediting body and the real review distribution. The point is not to find the cheapest place — it is to find where a particular operation is done best, and discover that it also costs less.
- Filter by price, rating, wait time and surgeon experience
- Typical private price shown alongside, so the saving is visible
- Reviews only from patients who booked through us
- 02
Add what you will need afterwards
The procedure anchors the request. Around it you add the equipment your surgeon will want you to have and the medicines you will be discharged on, so they are waiting rather than hunted for in a foreign pharmacy. Flights and accommodation you book yourself — we do not resell them, and we would only be adding a margin if we did.
- Recommendations matched to your specialty, not to margin
- Everything on one request, so nothing is forgotten
- One running total, no surprise line items
- 03
Pay the hospital, not a middleman
Sending a request costs a booking fee, refundable until the hospital accepts and always refunded if the hospital declines or cancels. The hospital reviews your request, confirms the package price in writing, and invoices you directly. Medifisys never takes payment for treatment and takes no percentage of it, so nobody on this platform earns more by steering you somewhere dearer.
- Card details handled by Stripe, never stored by Medifisys
- Nothing owed to the hospital until you accept its written quote
- The hospital's own quotation attached to your request
- 04
The hospital's patient team picks it up
The hospital's international patient team contacts you directly to agree the price and dates, and to arrange the records they need, the visa invitation letter and pre-operative tests. You deal with the people who will treat you, not an agency in between.
- The hospital's contact details on your journey page
- Price and dates confirmed in writing
- Updates from the hospital on one timeline
- 05
Watch it happen on one timeline
The hospital, the accommodation and the transfer partner all write to the same journey timeline. Your family reads the same page from home. Nothing is retyped by an agency in the middle, which is where information normally goes missing.
- Updates as they happen, attributed to who wrote them
- Reminders by email, SMS or WhatsApp
- Documents attached to the booking as they are issued
- 06
Aftercare does not stop at the airport
Follow-up video reviews with the operating surgeon are part of the package, not an upsell. Your discharge summary is written for the clinician who will manage you at home, and your review closes the loop for the next patient.
- Scheduled follow-up held on your booking
- Discharge summary and operative note released to you
- Verified review, published unedited
What we are not
The honest limits of a platform like this
Every marketplace in healthcare oversells itself. Here is what Medifisys genuinely does not do.
We do not provide clinical care
The treating hospital and surgeon do. They hold the clinical responsibility, the consent, the records and the regulatory obligations. We list, we pass on your request and we coordinate, and that is the whole of it.
We do not hold your medical records
Your records go from you to the hospital directly. We never store, transmit or process clinical data, which is exactly why the compliance surface stays small enough to be trustworthy.
We cannot promise an outcome
No one can. What we can promise is that the surgeon's volume, the hospital's accreditation and the real review distribution are in front of you before you decide.